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Recent Publications from Dr. Jonathan Lazar and the Universal Usability Laboratory

Please note: papers posted are from various sites. Some papers are the final versions posted accessed through the authorizer service of the ACM DIgital Library. Other versions may be pre-print versions, not the final published version, which may not be web-posted due to copyright agreements. You are encouraged to consult the final published versions. Any papers posted on my Towson account are posted in Microsoft Word format, because that tends to be more accessible than other formats. You can download an MS-Word file viewer/reader if you need to. If a final published version is published by another web site, the link goes to the final published version, which may be in PDF format and may not be fully accessible. Please e-mail Dr. Lazar for other formats.

Lazar, J., Churchill, E. F., Grossman, T., Van der Veer, G., Palanque, P., Morris, J. S., & Mankoff, J. (2017). Making the Field of Computing More Inclusive. Communications of the ACM, 60(3), 50-59.

Lazar, J., Williams, V., Gunderson, J., & Foltz, T. (2017). Investigating the Potential of a Dashboard for Monitoring US Federal Website Accessibility. In Proceedings of the 50th Hawaii International Conference on System Sciences.

Wentz, B., and Lazar, J. (2016). Exploring the Impact of Inaccessible Redesigns and Updates. In P. Langdon, J. Lazar, A. Heylighen, and H. Dong, eds. (2016). Designing Around People. London: Springer-Verlag, 3-12.

Lazar, J., Abascal, A., Barbosa, S., Barksdale, J., Friedman, B., Grossklags, J., Gulliksen, J., Johnson, J., McEwan, T., Martinez-Normand, L., Michalk, W., Tsai, J., VanDerVeer, G., vonAxelson, H., Walldius, A., Whitney. G., Winckler, M., Wulf, V., Churchill, E., Cranor, L., Davis, J., Hedge, A., Hochheiser, H., Hourcade, J-P., Lewis, C., Nathan, L., Paterno, F., Reid, B., Quesenbery, W., Selker, T., and Wentz, B. (2016). Human-Computer Interaction and International Public Policymaking: A Framework for Understanding and Taking Future Actions. Foundations and Trends in Human-Computer Interaction 9 (2), 69-149.

Lazar, J. and Briggs, I. (2015). Improving Services for Patrons with Print Disabilities at Public Libraries. Library Quarterly 85(2), 172-184.

Lazar, J. (2015).Public policy and HCI: making an impact in the future.Interactions 22 (5), 69-71.

Jaeger, P., Gorham, U., Bertot, J., Taylor, N., Larson, E., Lincoln, R., Lazar, J., & Wentz, B. (2014). Connecting government, libraries and communities: Information behavior theory and information intermediaries in the design of LibEGov.org. First Monday 19(11).

Lazar, J. (2014). Engaging in Information Science Research that Informs Public Policy. Library Quarterly 84(4), 451-459.

Wentz, B., Lazar, J., Stein, M., Gbenro, O, Holandez, E., and Ramsey, A. (2014). Danger, Danger! Evaluating the Accessibility of Web-Based Emergency Alert Sign-Ups in the Northeastern United States. Government Information Quarterly 31(3), 488-497.

Olalere, A., Feng, J., Lazar, J., and Brooks, T. (2014). Investigating the Effects of Sound Masking on the Use of Audio CAPTCHAs. Behaviour and Information Technology 33(9), 919-928.

Wentz, B., and Lazar, J. (2014) Inclusive Design of a Web-Based Resource to Assist Public Librarians with Providing Government Information to Library Patrons in the United States. In P. Langdon, J. Lazar, A. Heylighen, and H. Dong, (eds.) Inclusive Designing: Joining Usability, Accessibility, and Inclusion. London: Springer-Verlag, 259-268.

Lazar, J. Subramaniam, M., Jaeger, P., and Bertot, J. (2014). HCI Public Policy Issues in U.S. Libraries. Interactions 21(5), 78-81.

Karger, J., and Lazar, J. (2014). Ensuring that Students with Text-Related Disabilities Have Access to Digital Learning Materials: A Policy Discussion. Perspectives on Language and Literacy, 40(1) 33-38.

Lazar, J., and Hochheiser, H. (2013). Legal Aspects of Interface Accessibility in the US. Communications of the ACM 56(12), 74-80.

Lazar, J., Elder, T., and Stein, M. (2013). Understanding the Connection Between Human-Computer Interaction and Freedom of Information Laws. Interactions, 20(6), 60-63.

Lazar, J., Langdon, P, and Heylighen, A. (2013). Special Issue of the Journal of Usability Studies: Designing Inclusive Systems. Journal of Usability Studies 8(4), 90-92.

Lazar, J., Chakraborty, S., Carroll, D., Weir, R., Sizemore, B., and Henderson, H. (2013). Development and Evaluation of Two Prototypes for Providing Weather Map Data to Blind Users Through Sonification. Journal of Usability Studies 8(4), 93-110.

Ma, Y., Feng, J., Kumin, L., and Lazar, J. (2013).Investigating User Behavior for Authentication Methods: A Comparison between Individuals with Down Syndrome and Neurotypical Users. ACM Transactions on Accessible Computing, 4(4), 1-27.

Wentz, B., Hochheiser, H., and Lazar, J. (2013). A Survey of Blind Users on the Usability of Email Applications. Universal Access in the Information Society 12(3), 327-336.

Lazar, J. Wentz, B., Almalhem, A., Antonescu, C., Aynbinder, Y., Bands, M., Bastress, E., Catinella, A., Chan, B., Chelden, B., Feustel, D., Gautam, N., Gregg, W., Heppding, M., Householder, C., Libby, A., Melton, C., Olgren, J., Palestina, L., Ricks, M., Rinebold, S., Seidel, M. (2013). A Longitudinal Study of State Government Homepage Accessibility in Maryland and the Role of Web Page Templates for Improving Accessibility. Government Information Quarterly 30(3), 289-299.

Hu, R., Feng, J., Lazar, J., and Kumin, L. (2013). Investigating Input Technologies for Children and Young Adults with Down Syndrome. Universal Access in the Information Society 12(1), 89-104.

Jaeger, P., Gorham, U., Bertot, J., Larson, E., Greene-Taylor, N., Lincoln, R., Lazar, J., and Wentz, B. (2013). Connecting Government, Libraries, and Communities: Information Behavior Theory and Information Intermediaries in the Design of the LibEGov Tool . Proceedings of the iSchools conference, 74-84.

Ma, Y., Feng, J., Kumin, L., Lazar, J. and Sreeramareddy, L. (2012). Investigating Authentication Methods Used by Individuals with Down Syndrome. Proceedings of the ACM 2012 Conference on Assistive Technology (ASSETS), 241-242.

Kumin, L., Lazar, J., Feng, J., Wentz, B., and Ekedebe, N. (2012). Usability Evaluation of Workplace-Related Tasks on a Multi-Touch Tablet Computer by Adults with Down Syndrome. Journal of Usability Studies 7(4), 118-142.

Kumin, L., Lazar, J., Feng, J. (2012). Expanding Job Options: Potential Computer-Related Employment for Adults with Down Syndrome. SIGACCESS Newsletter 103, 14-23.

Lazar, J., and Wentz, B. (2012). Interface Accessibility. In E. Buie and and D. Murray (eds.) Usability in Government Systems: Designing for Citizens and Public Servants. San Francisco: Morgan Kaufmann Publishers, 191-204.

Lazar, J., Abascal, J., Davis, J., Evers, V., Gulliksen, J., Jorge, J., McEwan, T., Paterno, F., Persson , H., Prates, R., VonAxelson, H., Winckler, M., Wulf, V. (2012). HCI Public Policy Activities in 2012:A 10-Country Discussion. Interactions 19(3), 78-81.

Lazar, J., Jaeger, P., Olalere, A.., Algarne, M., Augustine, Z., Brown, C., D'Erasmo, F., Dotson, B., Endiape, G., Govender, L., Hagos, N., Hunt, G., Lawrence, W., Plummer, R., Richardson, A., Saval, J., Schickling, C., Schley, C., Szoka, D., Torrie, R., and Walton, M. (2012). Still Up in the Air: Government Regulation of Airline Websites and Continuing Price Inequality for Persons with Disabilities Online. Proceedings of the 2012 Digital Government Conference, 240-245.

Lazar, J., Feng, J., Brooks, T., Melamed, G., Holman, J., Olalere, A., Ekedebe, N., and Wentz, B. (2012). The SoundsRight CAPTCHA: An Improved Approach to Audio Human Interaction Proofs for Blind Users. Proceedings of the 2012 ACM Conference on Human Factors in Computing Systems (CHI), 2267-2276.

Lazar, J., Olalere, A., and Wentz, B. (2012). Investigating the Accessibility and Usability of Job Application Web Sites for Blind Users. Journal of Usability Studies 7(2), 68-87.

Jaeger, P., Thompson, K., and Lazar, J. (2012). Research in Practice: The Internet and the Evolution of Library Research: The Perspective of One Longitudinal Study. Library Quarterly 82(1), 75-86.

Weir, R., Sizemore, B., Henderson, H., Chakraborty, S., and Lazar, J. (2012). Development and Evaluation of Sonified Weather Maps for Blind Users. In P. Langdon, J. Clarkson, P. Robinson, J. Lazar, and A. Heylighen, (eds.) Designing Inclusive Systems: Designing Inclusion for Real-world Applications. London: Springer-Verlag, 75-84.

Lazar, J., Kumin, L., and Feng, J. (2011). Understanding the Computer Skills of Adult Expert Users with Down Syndrome: An Exploratory Study . Proceedings of the ACM 2011 Conference on Assistive Technology (ASSETS), 51-58.

Wentz, B., Jaeger, P., and Lazar, J. (2011). Retrofitting Accessibility: The Inequality of After-the-Fact Access for Persons with Disabilities in the United States. First Monday 16(11)

Lazar, J., and Wentz, B. (2011). Separate but Unequal: Web Interfaces for People with Disabilities. User Experience Magazine, 10(3), 12-13.

Olalere, A., and Lazar, J. (2011). Accessibility of U.S. Federal Government Home Pages: Section 508 Compliance and Site Accessibility Statements. Government Information Quarterly 28(3), 303-309.

Lazar, J., Green, D., Fuchs, T., Siempelkamp, A., and Wood, M. (2011). Ensuring Accessibility and Section 508 Compliance for the Recovery.gov web site. Case study in the Y. Rogers, H. Sharp, J. Preece textbook, Interaction Design: Beyond Human-Computer Interaction (3rd edition).

Lazar, J., Wentz, B., Bogdan, M., Clowney, E., Davis, M., Guiffo, J., Gunnarsson, D., Hanks, D., Harris, J., Holt, B., Kitchin, M., Motayne, M., Nzokou, R., Sedaghat, L., Stern, K. (2011). Potential Pricing Discrimination Due to Inaccessible Web Sites. Proceedings of INTERACT 2011.

Wentz, B. and Lazar, J. (2011). Usable Web-based Calendaring for Blind Users. Proceedings of the 25th BCS (British Computing Society) Conference on Human Computer Interaction (HCI 2011).

Wentz, B., and Lazar, J. (2011). Usability Evaluation of Email Applications by Blind Users. Journal of Usability Studies 6(2).

Wentz, B. and Lazar, J. (2011). Are Separate Interfaces Inherently Unequal? An Evaluation with Blind Users of the Usability of Two Interfaces for a Social Networking Platform. Proceedings of the iConference 2011, 91-97.

Lazar, J., Jaeger, P. T., & Bertot, J. C. (2011). Persons with disabilities and physical and virtual public library settings. In J. C. Bertot, P. T. Jaeger, & C. R. McClure (Eds.), Public libraries and the Internet: Roles, perspectives, and implications. Westport, CT: Libraries Unlimited, 177-189.

Lazar, J. (2011). Public Policy and HCI in the U.S. Context. Interactions Magazine 18(3), 36-40.

Lazar, J.,Wentz, J., Biggers, D., DeLair, J., Donnelly, M., Eludoyin, K., Henin, A., Markakis, J., Matos, A., McNichol, A., Nixon, J., Osbourne, R., Postnova, T., Raja, J., Roberts, R., Rothbard, J., Serra, H., Sfakianoudis, V., Tyler, V., and Yun, J. (2011). Societal Inclusion: Evaluating the Accessibility of Job Placement and Travel Web Sites. Proceedings of the INCLUDE 2011 conference.

Lazar, J., and Olalere, A. (2011). Investigation of Processes for Maintaining Section 508 Compliance in U.S. Federal Web Sites. Accepted for publication in the Proceedings of the 2011 Human Computer Interaction International Conference.

Lazar, J. (2011). Using Community-Based Service Projects to Enhance Undergraduate HCI Education: 10 Years of Experience. Proceedings of the 2011 ACM Conference on Human Factors in Computing Systems (CHI), 581-588.

Lazar, J., and Jaeger, P. (2011). Reducing Barriers to Online Access for People with Disabilities. Issues in Science and Technology (the Public Policy Journal of the National Academies) 27(2), 68-82.

Meiselwitz, G., Wentz, B., and Lazar, J. (2010). Universal Usability: Past, Present, and Future. Foundations and Trends in Human Computer Interaction 3(4), 213-233.

Lazar, J., Jaeger, P., Adams, A., Angelozzi, A., Manohar, J., Marciniak, J., Murphy, J. Norasteh, P., Olsen, C., Poneres, E., Scott, T., Vaidya, N., and Walsh, J. (2010). Up in the Air: Are Airlines Following the New DOT Rules on Equal Pricing for People with Disabilities When Websites are Inaccessible? Government Information Quarterly, 27(4), 329-336.

Lazar, J., Feng, J., Adelegan, O., Giller, A., Hardsock, A., Horney, R., Jacob, R., Kosiba, E., Martin, G., Misterka, M., O'Connor, A., Prack, A., Roberts, R., Piunti, G., Schober, R., Weatherholtz, M., and Weaver, E. (2010). Assessing the Usability of the new Radio Clip-based Human Interaction Proofs. Presented as a poster presentation at 2010 ACM SOUPS Symposium On Usable Privacy and Security.

Hochheiser, H., and Lazar, J. (2010). Revisiting Breadth vs. Depth in Menu Structures for Blind Users of Screen Readers. Interacting with Computers, 22(5), 389-398.

Sauer, G., Lazar, J., Hochheiser, H., and Feng, J. (2010). Towards A Universally Usable Human Interaction Proof: Evaluation of Task Completion Strategies. ACM Transactions on Accessible Computing 2(4), 1-32.

Sauer, G., Holman, J., Lazar, J., Hochheiser, H., and Feng, J. (2010). Accessible Privacy and Security: A Universally Usable Human-Interaction Proof. Universal Access in the Information Society, 9(3), 239- 248.

Feng, J., Lazar, J., Kumin, L., and Ozok, A. (2010). Computer Usage by Children with Down Syndrome: Challenges and Solutions. ACM Transactions on Accessible Computing, 2(3), 1-44.

Lazar, J. (2010). Interacting with Public Policy. Interactions, 17(1), 40-43.

Wentz, B., Hochheiser, H., and Lazar, J. (2010). Email usability for blind users. In P. Langdon, P. Clarkson and P. Robinson (eds.) Designing Inclusive Interactions--Proceedings of the 2010 Cambridge Workshop on Universal Access and Assistive Technology, 197-206. London: Springer-Verlag.

Lazar, J., Beavan, P, Brown, J., Coffey, D., Nolf, B., Poole, R., Turk, R., Waith, V., Wall, T., Weber, K., and Wenger, B. (2010). Investigating the Accessibility of State Government Web Sites in Maryland. In P. Langdon, P. Clarkson and P. Robinson (eds.) Designing Inclusive Interactions--Proceedings of the 2010 Cambridge Workshop on Universal Access and Assistive Technololgy. London: Springer-Verlag, 69-78.

Lazar, J. (2009). Designing Senior-Friendly Living, or Why Doesn't My Cable Work? Interactions, 16(1), 32-34.

Feng, J., Lazar, J., Kumin, L., and Ozok, A. (2008). Computer Usage by Young Individuals with Down Syndrome. Proceedings of the ACM Conference on Assistive Technology (ASSETS), 35-42. Note: This paper won the BEST PAPER AWARD at ASSETS 2008.

Zhao, H., Plaisant, C., Shneiderman, B., and Lazar, J. (2008). Zhao, H., Plaisant, C., Shneiderman, B., and Lazar, J. (2008). Interactive Auditory Data Exploration: A Framework and Evaluation with Geo-Referenced Sonification. ACM Transactions on Computer-Human Interaction (TOCHI) 15(1), 1-28.

Sears, A., Lazar, J., Ozok, A., and Meiselwitz, G. (2008). Human-Centered Computing: Defining a Research Agenda. International Journal of Human-Computer Interaction, 24(1), 2-16.

Holman, J., Lazar, J., and Feng, J. (2008). Investigating the Security-Related Challenges of Blind Users on the Web. In Langdon, P., Clarkson, J., and Robinson, P (eds). Designing Inclusive Futures. London: Springer-Verlag, 129-138.

Hochheiser, H. and Lazar, J. (2007). HCI and societal issues: a framework for engagement. International Journal of Human-Computer Interaction, 23(3), 339-374.

Lazar, J., Meiselwitz, G, and Feng, J. (2007). Understanding Web Credibility: A Synthesis of the Research Literature. Foundations and Trends in Human-Computer Interaction, 1(2), 139-202.

Lazar, J., Allen, A., Kleinman, J., and Malarkey, C. (2007). What frustrates screen reader users on the web: A study of 100 blind users. International Journal of Human-Computer Interaction 22(3), 247-269.

Lazar, J., and Greenidge, K. (2006). One year older, but not necessarily wiser: Web accessibility trends over time. Universal Access in the Information Society Journal, 4(4), 285-291.

Shneiderman, B., Bishop, A., Friedman, B., Lazar, J., Marsden, G., and Nass, C. (2006). Making a difference: Integrating socially relevant projects into HCI teaching. Extended abstracts of the 2006 ACM Conference on Human Factors in Computing Systems (CHI), 41-44.

Lazar, J., Feng, J., and Allen, A. (2006).Determining the Impact of Computer Frustration on the Mood of Blind Users Browsing the Web. Proceedings of the ACM Conference on Assistive Technology (ASSETS), 149-156.

Lazar, J., Jones, A., and Shneiderman, B. (2006). Workplace User Frustration with Computers: An Exploratory Investigation of the Causes and Severity. Behaviour and Information Technology, 25(3), 239-251.

Lazar, J., Jones, A., Hackley, M., and Shneiderman, B. (2006). Severity and Impact of Computer User Frustration: A Comparison of Student and Workplace Users. Interacting with Computers 18(2), 187-207.

Books

Langdon, P., Lazar, J., Heylighen, A., and Dong, H. eds. (2016). Designing Around People. London: Springer-Verlag.

Lazar, J., Goldstein, D., and Taylor, A. (2015). Ensuring Digital Accessibility Through Process and Policy. Amsterdam: Elsevier/Morgan Kaufmann Publishers.

Langdon, P., Lazar, J., and Heylighen, A. and Dong, H., eds. (2014). Inclusive Designing: Joining Usability, Accessibility, and Inclusion. London: Springer-Verlag.

Langdon, P., Clarkson, J., Robinson, P., Lazar, J., and Heylighen, A., eds. (2012). Designing Inclusive Systems: Designing Inclusion for Real-World Applications. London: Springer-Verlag.

Lazar, J., Feng, J., and Hochheiser, H. (2010). Research Methods in Human-Computer Interaction. Chichester, UK: John Wiley and Sons.

Lazar, J., ed. (2007). Universal Usability: Designing Computer Interfaces for Diverse User Populations. Chichester, UK: John Wiley and Sons.

Lazar, J. (2006). Web Usability: A User-Centered Design Approach. Boston: Addison-Wesley.

Lazar, J., ed. (2002). Managing IT/Community Partnerships in the 21st Century. Hershey, PA: Idea Group Publishing.

Lazar, J. (2001). User-Centered Web Development. Sudbury, MA: Jones and Bartlett Publishers.